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  1. Jira Data Center
  2. JRASERVER-20072

Attachment and thumbnail missing in issue when CMYK jpeg image attached.

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    Description

      NOTE: This bug report is for JIRA Server. Using JIRA Cloud? See the corresponding bug report.

      The thumbnail is not generated, and also the attachment does not appear in the attachments list when a CMYK JPEG image is attached to an issue due to the following exception during the ImageIO parsing:

      javax.imageio.IIOException: Unsupported Image Type
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.readInternal(JPEGImageReader.java:940)
      at com.sun.imageio.plugins.jpeg.JPEGImageReader.read(JPEGImageReader.java:915)
      at javax.imageio.ImageIO.read(ImageIO.java:1422)
      at javax.imageio.ImageIO.read(ImageIO.java:1326)
      at com.atlassian.core.util.thumbnail.Thumber.getImage(Thumber.java:281)
      at com.atlassian.core.util.thumbnail.Thumber.createThumbnail(Thumber.java:241)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:215)
      at com.atlassian.core.util.thumbnail.Thumber.retrieveOrCreateThumbNail(Thumber.java:86)
      .....

      Attachments

        1. cmyk.jpg
          cmyk.jpg
          874 kB
        2. CMYK JPEG - No Color Profile Error
          214 kB
        3. SourceProfileTest_CMYK_5percent-en.jpg
          SourceProfileTest_CMYK_5percent-en.jpg
          3.79 MB

        Issue Links

          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-26615 Thumbnails / Attachments Section not Shown with JPEGs with color profiles

          • Low - Low priority issues
          • Closed

          Suggestion - JRASERVER-20071 Provide CMYK JPEG support within JIRA

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-40941 Images with very large dimensions cause thumbnail generation to OOME the instance

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-19557 Thumbnail of certain image attachments fail and cause ERROR in log

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-20075 Activity Stream broken when CMYK JPEG is attached to an issue

          • Medium - Medium priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-20072 Attachment and thumbnail missing in issue when CMYK jpeg image attached.

          • Low - Low priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRASERVER-20075 Activity Stream broken when CMYK JPEG is attached to an issue

          • Medium - Medium priority issues
          • Gathering Impact

          Suggestion - JRASERVER-20071 Provide CMYK JPEG support within JIRA

          • Closed
          mentioned in

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            People

              jhazelwood James Hazelwood
              astuckey Adam Stuckey [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: