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Bug
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Resolution: Won't Fix
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High
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152
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Severity 3 - Minor
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101
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Issue Summary
In the Jira Cloud site-level audit logs some actions are attributed to Author:JIRA despite having been enacted by a user. This appears to affect all audit logs in the Event category group management and user management
The following is noted in the article Audit activities in Jira applications:
There’s a known issue which prevents the Author field from displaying the username for changes that were made in the user management pages in Jira cloud products (including changes to users, groups, and application access). For example, events like users being created or assigned to groups won’t include the username of the user who made the change.
Steps to Reproduce
- Go to User Management and click on a user you wish to remove.
- Click the ellipses [...] and select Remove user
- Go to https://<YOUR SITE NAME>.atlassian.net/auditing/view and observe that the user removal has been attributed to Author:JIRA:
Note: this is only one among many actions that result in an action being attributed to JIRA in the audit logs
Expected Results
Actions should be attributed to the user who took them in the site-level audit logs.
Actual Results
Some actions in the site-level audit log are attributed to JIRA
Workaround
If you have an Atlassian Guard subscription you may see more detail information in your org-level audit logs:
- incorporates
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JRACLOUD-45710 Register "Invite User" events in audit log - currently only Author : Jira is shown
- Closed
- is duplicated by
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JRACLOUD-82200 Misleading Jira Author as owner of Project deleted in Audit log
- Closed
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JRACLOUD-45710 Register "Invite User" events in audit log - currently only Author : Jira is shown
- Closed
- is related to
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JRACLOUD-3157 JIRA Administration Audit trail / notifications
- Closed
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JRACLOUD-79986 [Tracking in Issue Links] Site-level audit log feature requests
- Gathering Interest
- relates to
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JRACLOUD-78344 Deleting a custom field, the audit log records this entry as Jira.
- Closed
- mentioned in
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