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  1. Jira Cloud
  2. JRACLOUD-76142

Multi line text field not highlighting URL as hyperlink when default renderer is used

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Details

    • Suggestion
    • Resolution: Unresolved
    • Issue - View
    • 11
    • 26

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    Description

      Issue Summary

      Currently, due to database constraints, the limit for the URL field is 255 Characters. There is a public document JIRA throws an error when trying to insert an URL string longer than 255 characters in an URL Custom Field where the first workaround is to use a Text Field (multi-line) field type.

      While testing this workaround, we noticed that the custom field of multiline text field type is not acting as a hyperlink. Whereas while using Description (a system multiline test field), if you input a string starting with 'http://' or 'https://', this field type will recognize as an URL and generate the hyperlink normally.

      Steps to Reproduce

      1. Tested with Description - a system field, - with description.png

      2. Tested with "multiline custom text field type" - with custom field.png

      Expected Results

      The "multiline custom text field type" should recognize the input string as a URL if inputs with HTTP or HTTPS.

      Actual Results

      The "multiline custom text field type" recognizes the input string as a normal string even if inputs with HTTP or HTTPS.

      Workaround

      By default the renderer of the multiline custom filed is "Default Text", please change the renderer to "Wiki type"

      Attachments

        1. with description.png
          with description.png
          343 kB
        2. with custom field.png
          with custom field.png
          354 kB
        3. url.mov
          2.70 MB

        Issue Links

          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-76802 In the new issue view, in a multi-line text custom field or in the issue description field, not all the URLs are rendered as links

          • Medium - Medium priority issues
          • Gathering Impact
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-73625 Multi line fields are not rendering URLs as hyper links automatically in new JIRA issue view

          • Low - Low priority issues
          • Closed

          Suggestion - JRACLOUD-39696 Description of Components should convert url text to clickable hyperlinks

          • Gathering Interest

          Suggestion - JRACLOUD-75440 URL Field should support more than 255 characters

          • Gathering Interest

          Suggestion - JRACLOUD-76373 Support adding HTML links to issue fields in the new issue view

          • Gathering Interest
          is detailed by

          BENTO-5675 Loading...

          mentioned in

          Page Loading...

          Activity

            People

              b44ee328bea8 Ethan Yew
              ssingh7@atlassian.com Sugandha Singh
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              35 Start watching this issue

              Dates

                Created:
                Updated: