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  1. Jira Cloud
  2. JRACLOUD-83139

It should not be possible to mention or select deleted users in user picker field and Jira issues

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    Description

      Issue Summary

      If a user makes an update on a ticket and after that, the same is removed from the instance (account deleted), I'm able to @mention the same user and select them from a user picker field. Since the user was deleted, I want that this user does not be shown on the mention list, to avoid conflict internal conflict.

      Steps to Reproduce

      1. User X makes an update on an issue.
      2. User Y delete the user X.
      3. User Y is able to @mention the user X on the same issue or select in a user picker field.

      Expected Results

      The deleted user should not be shown on the mention list.

      Actual Results

      The deleted user is being shown on the list.

      Workaround

      No workaround until the moment.

      Attachments

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        Issue Links

          duplicates

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-77579 Removed user can still be mentioned on an issue user commented on

          • Low - Low priority issues
          • Closed
          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-83117 Deactivated users are showing in the comment tags

          • Low - Low priority issues
          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-77395 Using the /users/search API returns former users who still have an Atlassian Account

          • High - High priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-82341 When removing the user's product access, the project role settings are still maintained and the user can be mentioned or set as assignee or reporter

          • Medium - Medium priority issues
          • Gathering Impact

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-83558 User shows up as candidate when mentioning, despite the user removed from projects

          • Low - Low priority issues
          • Gathering Impact

          Suggestion - JRACLOUD-59132 Ability to select inactive users in an User Picker

          • Gathering Interest

          Suggestion - JRACLOUD-82836 Deactivated/Suspended users do not show "(inactive)" next to their name in User Picker field and @mentions suggestions

          • Gathering Interest
          mentioned in

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            People

              Unassigned Unassigned
              a4d87f7c6c2a Guilherme A
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              52 Start watching this issue

              Dates

                Created:
                Updated: