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Suggestion
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Resolution: Unresolved
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7
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59
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Issue Summary
If a user makes an update on a ticket and after that, the same is removed from the instance (account deleted), I'm able to @mention the same user and select them from a user picker field. Since the user was deleted, I want that this user does not be shown on the mention list, to avoid conflict internal conflict.
Steps to Reproduce
- User X makes an update on an issue.
- User Y delete the user X.
- User Y is able to @mention the user X on the same issue or select in a user picker field.
Expected Results
The deleted user should not be shown on the mention list.
Actual Results
The deleted user is being shown on the list.
Workaround
No workaround until the moment.
- duplicates
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JRACLOUD-77579 Removed user can still be mentioned on an issue user commented on
- Closed
- is duplicated by
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JRACLOUD-83117 Deactivated users are showing in the comment tags
- Closed
- is related to
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JRACLOUD-77395 Using the /users/search API returns former users who still have an Atlassian Account
- Closed
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JRACLOUD-82341 When removing the user's product access, the project role settings are still maintained and the user can be mentioned or set as assignee or reporter
- Gathering Impact
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JRACLOUD-83558 User shows up as candidate when mentioning, despite the user removed from projects
- Gathering Impact
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JRACLOUD-82836 Deactivated/Suspended users do not show "(inactive)" next to their name in User Picker field and @mentions suggestions
- Closed
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JRACLOUD-59132 Ability to select inactive users in an User Picker
- Gathering Interest