Provide audit log for outgoing email

XMLWordPrintable

    • 4
    • 28

      Problem Definition

      • Currently, there isn't a way to track outbound email sent by Jira/Jira Service Desk(JSD)

      Suggested Solution

      • Provide Jira admins with an audit log where email delivery status is logged for every outbound Jira email
      • Allow admins to be notified of outbound email issues This is already logged in a separate request, please vote here: https://jira.atlassian.com/browse/ID-7791.

      Why this is important

      • Allows admins to get a better idea of what is happening to outbound emails and allows them to diagnose delivery issues
      • Majority of email issues can be resolved on the receiving side(customer side)

      Workaround

      • No known workarounds

              Assignee:
              Unassigned
              Reporter:
              Derrick Nguyen (Inactive)
              Votes:
              43 Vote for this issue
              Watchers:
              38 Start watching this issue

                Created:
                Updated:
                Resolved: