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Suggestion
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Resolution: Timed out
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0
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9
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NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.
Original Request.
Currently, if you use the post-function that allows you to copy a parent's value from any field you specify, it will cause an error when testing in workflow.
This happens for copying the Fix Version value from a parent to subtask. When transitioning an issue, the following error appears "Error creating issue: Unable to copy value from field 'Labels' to 'Labels'"
In order to fix this, you must move the post-function to the end of the other post-functions.
There is another scenario that this request would help.
Problem Definition
When you have a Post Function Copy Value From Other Field in the Create Transition of your workflow and value is being copied from a Custom Field and then you remove this Custom Field and try to Create an Issue in the project, you got an error message but it doesn't inform that the error has been caused by an invalid Post Function in your Workflow.
This is the error that you get:
We can't create this issue for you right now, it could be due to unsupported content you've entered into one or more of the issue fields. If this situation persists, contact your administrator as they'll be able to access more specific information in the log file.
Suggested Solution
The error message could inform that it's not possible to Create the issue because there is an invalid Post Function configured in the Workflow.
Why this is important
It's important because the User would understand why the Issue wasn't created and could easily fix it.
- is duplicated by
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JRACLOUD-78271 Cannot clone a ticket when copying to a custom field when using a post function.
- Closed
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JRACLOUD-78803 Deleting a custom field that workflow post functions rely on breaks transitions
- Closed
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JRACLOUD-79670 Update issue custom field post function to empty value fails for checkbox fields
- Closed
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JRACLOUD-79736 Setting empty value on Update Issue custom field postfunction leads to Transition falied error.
- Closed
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JRACLOUD-81685 Invalid custom field update by post function results in misleading "Couldn't create the issue" message
- Closed
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JRACLOUD-44732 Improve error when workflow has missing add-on
- Closed
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JRACLOUD-70549 Workflow usage warning when deleting custom fields
- Gathering Interest
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JRACLOUD-75732 Meaningful error message instead of generic 500 Internal server error for workflows
- Gathering Interest
- is related to
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JRASERVER-60237 Better Warning Message For Post-Functions That Will Fail
- Closed
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest
- relates to
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AUTO-277 Using "Send Email" action and set the "To" as "Approver" or "Pending Approver" doesn't work for JSM projects
- Closed
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JRACLOUD-77682 Global looping transition fails once the ticket has been in a final state
- Closed
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JRACLOUD-74078 Jira error should be readable and understandable.
- Closed
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JSWCLOUD-22317 Required fields block issue splitting with erroneous workflow error
- Closed