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  1. Jira Platform Cloud
  2. JRACLOUD-79670

Update issue custom field post function to empty value fails for checkbox fields

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      Issue Summary

      Using the 'Update issue custom field' post function to clear the value of a checkbox field generates a generic error.

      Steps to Reproduce

      1. Create a checkbox custom field with at least one option
      2. Add an 'Update issue custom field' post function to a workflow transition, leaving the new value empty
      3. Create an issue and select a value for the custom field
      4. Execute the transition

      Expected Results

      The selected value will be cleared and the status transition completed.

      Actual Results

      Status is not changed and the error message "Transition failed - Internal server error" is displayed

      Workaround

      Use the 'Clear field value' post function instead.

              Unassigned Unassigned
              vromero Victor Romero
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                Created:
                Updated:
                Resolved: