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Bug
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Resolution: Timed out
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Low
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1
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Severity 3 - Minor
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0
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Issue Summary
Using the 'Update issue custom field' post function to clear the value of a checkbox field generates a generic error.
Steps to Reproduce
- Create a checkbox custom field with at least one option
- Add an 'Update issue custom field' post function to a workflow transition, leaving the new value empty
- Create an issue and select a value for the custom field
- Execute the transition
Expected Results
The selected value will be cleared and the status transition completed.
Actual Results
Status is not changed and the error message "Transition failed - Internal server error" is displayed
Workaround
Use the 'Clear field value' post function instead.
- duplicates
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JRACLOUD-60237 Better Warning Message For Workflow Post Functions That Will Fail
- Closed
- is related to
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest