Details
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Bug
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Resolution: Timed out
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Medium
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3
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Minor
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Description
Issue Summary
If a ticket has been transitioned to a final state in its lifecycle, global transitions will fail to complete.
Steps to Reproduce
- Create a global looping transition.
- Create a ticket, close it and then reopen it.
- Try to execute the global transition.
Expected Results
The global transition should be executed fine.
Actual Results
An error happens and in the console the error message is:
Illegal argument: requested new current step same as current step, but current step not specified
Workaround
- Transition the ticket to another status and the transition the ticket back to the previous status.
Attachments
Issue Links
- is related to
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JRACLOUD-60237 Better Warning Message For Workflow Post Functions That Will Fail
- Gathering Interest