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  1. Jira Platform Cloud
  2. JRACLOUD-79736

Setting empty value on Update Issue custom field postfunction leads to Transition falied error.

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      Issue Summary

      Using the post function "Update Issue custom field" to clear a field by setting the value to empty for a Select List (Multiple choices) field leads to "Internal server error". The transition fails.

      Steps to Reproduce

      1. Have a Select list (Multiple choices) field in your screen, set some value to it.
      2. Create a post function on a transition to clear this field by option for "Update Issue custom field" and leave the Value to be set to empty.
      3. The post function then suggests that the value of this field will be "Cleared".

      Expected Results

      It should clear the field.

      Actual Results

      Transition fails with "Internal server error".

      Workaround

      Instead use the "Clear field value" post function which clears this field.

              Unassigned Unassigned
              vujjannavar@atlassian.com Vijay U
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                Created:
                Updated:
                Resolved: