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Suggestion
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Resolution: Unresolved
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1
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11
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Problem Definition
Users are encountering the error Unable to find field 'customfield_xxxxx' after deleting a custom field.
Suggested Solution
Add a warning before deleting a custom field when it is in used by any workflow post-function.
Why this is important
Administrator may delete the custom field without knowing that it is actually used by a workflow configuration. Users are later on blocked from creating or transitioning issues with the error Unable to find field 'customfield_xxxxx'
Workaround
To recover from the error, inspect the workflow transition that is failing and remove any post-function that has a reference to the deleted custom field.
- duplicates
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JRACLOUD-60237 Better Warning Message For Workflow Post Functions That Will Fail
- Closed
- is related to
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JRACLOUD-83345 Internal server error - Misleading popup due to field deletion.
- Closed
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JRACLOUD-81686 [Tracking in issue links] Various issues related to misleading / generic workflow error messages
- Gathering Interest