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  1. Jira Platform Cloud
  2. JRACLOUD-42880

Cannot link a jira issue to a confluence page when the page title contains ":"

      NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

      It is not possible from a JIRA issue to create a link to a Confluence page if the page contains the ":" char in its title.
      When trying to create the link, JIRA displays the warning message "Unable to create a link to Confluence XXX as the application does not have any authentication configured.", which is absolutely wrong.

      Steps to reproduce:

      • create an issue in JIRA
      • create a page in Confluence with title (for example) "TEST:PAGE"
      • try to create a link from the issue issue to the confluence page using the url of the page
      • error is displayed and no link created

      Removing the ":" from the title makes the link creation possible.

      As this case may happen quite often, this is quite a burden, also because the displayed error has nothing to do with the problem...

        1. image-2017-04-06-12-58-14-580.png
          82 kB
          Irina Mosina (TechTime)
        2. image-2017-04-06-13-00-20-795.png
          48 kB
          Irina Mosina (TechTime)
        3. image-2017-04-06-13-00-47-409.png
          57 kB
          Irina Mosina (TechTime)

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Platform Cloud'
            1. Jira Platform Cloud
            2. JRACLOUD-42880

            Cannot link a jira issue to a confluence page when the page title contains ":"

                NOTE: This bug report is for JIRA Cloud. Using JIRA Server? See the corresponding bug report.

                It is not possible from a JIRA issue to create a link to a Confluence page if the page contains the ":" char in its title.
                When trying to create the link, JIRA displays the warning message "Unable to create a link to Confluence XXX as the application does not have any authentication configured.", which is absolutely wrong.

                Steps to reproduce:

                • create an issue in JIRA
                • create a page in Confluence with title (for example) "TEST:PAGE"
                • try to create a link from the issue issue to the confluence page using the url of the page
                • error is displayed and no link created

                Removing the ":" from the title makes the link creation possible.

                As this case may happen quite often, this is quite a burden, also because the displayed error has nothing to do with the problem...

                  1. image-2017-04-06-12-58-14-580.png
                    82 kB
                    Irina Mosina (TechTime)
                  2. image-2017-04-06-13-00-20-795.png
                    48 kB
                    Irina Mosina (TechTime)
                  3. image-2017-04-06-13-00-47-409.png
                    57 kB
                    Irina Mosina (TechTime)

                        Unassigned Unassigned
                        6cd6c1bc30cb Gaël NEUEZ
                        Affected customers:
                        9 This affects my team
                        Watchers:
                        17 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            6cd6c1bc30cb Gaël NEUEZ
                            Affected customers:
                            9 Vote for this issue
                            Watchers:
                            17 Start watching this issue

                              Created:
                              Updated:
                              Resolved: