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  1. Jira Cloud
  2. JRACLOUD-41364

Mentioning an Watcher

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Cloud. Using JIRA Server? See the corresponding suggestion.

      Today in JIRA, like mentioned in this documentation, an user who is already an watcher in a ticket will not receive the mentioned you email notification when someone mentions him in a comment. This user will receive an email with the edits instead:

      If you mention users who are already watchers of the issue, they receive one email notification only when you save the edits that have their names mentioned.

      It would be great if we can have an option to change this behavior in JIRA, since the Mention email is different and calls more attention of the user if he is already receiving updates from the ticket.

        1. image-2022-09-21-16-35-37-665.png
          138 kB
          Anusha Rutnam
        2. screenshot-1.png
          138 kB
          Anusha Rutnam

            Unassigned Unassigned
            aquadrospetry Andre Quadros Petry (Inactive)
            Votes:
            48 Vote for this issue
            Watchers:
            40 Start watching this issue

              Created:
              Updated:
              Resolved: