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  1. Advanced Roadmaps
  2. JPOSERVER-2931

Plan doesn't show Team field value for subtasks created after its parent is associated with Team intermittently

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Details

    • Bug
    • Resolution: Fixed
    • Low
    • 3.29.7, 8.16.1
    • 3.29.2, 3.29.4, 3.29.6, 8.15.0, 8.15.1, 8.16.0
    • Plan
    • None

    Description

      Summary

      When a subtask gets created after the parent issue gets associated with Team, the plan will not show the subtask has inherited Team value from its Parent. This is reproducible intermittently.

      Steps to reproduce

      1. Create parent issue ABC-1 > associate with Team value
      2. Create subtask under ABC 1, lets say issue key = ABC-2
      3. Refresh the plan

      Expected result

      The plan will show ABC-2 (subtask) has Team field value same as its parent's team field value

      Actual Result

      • The plan shows blank Team for ABC-2 (subtask)
      • The JQL result will be inconsistent as well.

      Workaround

      Workaround 1

      Seems to be breaking the index, so user can:

      • Run project reindexing, OR
      • Remove and readd the team value for parent issue ABC-1 on the plan, then apply the changes back to Jira via Review changes

      Workaround 2

      1. Add this system property to disable filtering indexers by value ( Setting properties and options on startup )
        -Djira.cfv.driven.indexing.disabled=true
        

        You can learn more about this property from Optimizing custom fields

      2. Restart Jira
      3. Perform a full re-index.

      Attachments

        1. image-2021-02-05-15-14-24-496.png
          40 kB
          Anne Jang
        2. image-2021-02-05-15-14-40-410.png
          64 kB
          Anne Jang
        3. image-2021-02-05-15-15-15-927.png
          53 kB
          Anne Jang
        4. jqlteam.png
          123 kB
          Aqqiela
        5. planteam.png
          54 kB
          Aqqiela

        Issue Links

          Activity

            People

              dshaw2@atlassian.com David Shaw
              azuhra Aqqiela
              Archiver:
              atibrewal@atlassian.com Aakrity Tibrewal

              Dates

                Created:
                Updated:
                Resolved:
                Archived: