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  1. Jira Align
  2. JIRAALIGN-4760

Removing a custom field drop-down option removes it from work items but doesn't create an Audit log



    • Suggestion
    • Resolution: Unresolved
    • Capabilities
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      Issue Summary

      Removing a custom field drop-down option removes it from work items but doesn't create an Audit log anywhere.

      It also doesn't trigger sync of the field to EI.

      Steps to Reproduce

      1. Create a custom field drop-down (single select) with a few options in Administration → Details Panel Settings
      2. Go to the correct work item and select option 2+ (not the first one since we can't delete it), save
      3. Remove the selected option in Details Panel Settings
      4. Refresh the work item page and see that it has no option selected
        1. API correctly returns null for that custom field
      5. Observe the audit log and see that it didn't record the change to no option, only the initial assignment

      Expected Results

      There should be a way to tell why the work item's custom field changed. The change should be synced to EI.

      Actual Results

      There is no way to track why this change has occurred.

      When selecting a different value, it appears to be selected from nothing. In the screenshot above the missing log is From [Value_4] To [].


      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

      When removing a custom field option in Details Panel Settings, make sure to check which items could be affected by it and manually change their selection to the correct one.


        1. image-2023-02-16-12-07-27-193.png
          108 kB
          Kirill Duplyakin
        2. image-2023-02-16-12-21-12-227.png
          24 kB
          Kirill Duplyakin

        Issue Links



              dfuller@atlassian.com Don Fuller
              c7f2a2ebc58e Kirill Duplyakin
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