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  1. Jira Align
  2. JIRAALIGN-4761

EI: Custom field drop-down single select does not sync to EI when an option is removed in Details Panel Settings

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    • 1
    • Severity 3 - Minor
    • No

      Issue Summary

      Custom field drop-down single select does not sync to EI when an option is removed in Details Panel Settings.

      Steps to Reproduce

      1. Create a custom field drop-down (single select) with a few options in Administration → Details Panel Settings
      2. Go to the correct work item and select option 2+ (not the first one since we can't delete it), save
      3. Remove the selected option in Details Panel Settings
      4. Refresh the work item page and see that it has no option selected
        1. API correctly returns null for that custom field
      5. Observe EI Custom Dropdown field does not update to NULL

      Expected Results

      NULL value should be synced to EI, the same as when updating the field manually to 'Select One' non-option.

      Actual Results

      EI shows the previous dropdown value which is now invalid.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

      When removing a custom field option in Details Panel Settings, make sure to check which items could be affected by it and manually change their selection to the correct one.

              9ca9aa5ad14e Sam Tsubota
              c7f2a2ebc58e Kirill Duplyakin
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                Created:
                Updated:
                Resolved: