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Bug
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Resolution: Fixed
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High
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10.111.3
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1
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Severity 3 - Minor
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No
Problem
Administration -> Jira Setup → Manage Custom Fields is not working (timeout) in Chrome, and in Firefox it is taking too long to fully load the page.
Environment
Jira Align cloud 10.111.3
Steps to Reproduce
- Go to Administration → Jira Setup → Manage Custom Fields
- Create hundreds of team fields.
- Save it.
- Go out of that screen and go back to Manage Custom Fields
Expected Results
The page loads to the user.
Actual Results
In chrome, it is not working/loading. In Firefox, it takes a long time to load.
Workaround
There is no workaround for this.
Notes
It was observed that:
- No VPN is being used.
- No Network Tracing is being used.
- The issue is happening with or without a VPN.
- All users are being affected by this slowness on the same page.
- The issue happening also with anonymous navigation.
- The cache was cleaned and the problem was not solved.
- is related to
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JIRAALIGN-4568 Custom Teams: Team list is no longer alphabetical after v10.113.2 release
- Closed
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PS-105850 Loading...
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PS-114772 Loading...
- mentioned in
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- resolves
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ACE-2570 Loading...