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  1. Jira Align
  2. JIRAALIGN-3708

Program Board : The Capture button on the Program Board is displaying a blank page with only the dates shown

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    • 10
    • Severity 2 - Major
    • No

      Issue Summary

      The Capture button on the Program Board is displaying a blank page with only the dates shown.

      Steps to Reproduce

      1. Navigate to Program Board with a Portfolio and Program Increment selected in tier 1 configuration.
      2. Select the Capture button in the upper-right of the page.

      Expected Results

      Create a screen capture of the Program Board.

      Actual Results

      Displaying a blank page with only the dates shown.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screen Shot 2021-10-18 at 10.05.24 AM.png
          182 kB
          Sudeep Bale Ramakrishnappa

          Form Name

            [JIRAALIGN-3708] Program Board : The Capture button on the Program Board is displaying a blank page with only the dates shown

            Sheila Kelly (Inactive) added a comment -

            Hi,

            This is Sheila Kelly from the Jira Align team.  We are marking this ticket as closed because it is a duplicate of https://jira.atlassian.com/browse/JIRAALIGN-1504 . Please follow along at that ticket.  Thank you for the feedback!

            Sheila Kelly

            Sheila Kelly (Inactive) added a comment - Hi, This is Sheila Kelly from the Jira Align team.  We are marking this ticket as closed because it is a duplicate of https://jira.atlassian.com/browse/JIRAALIGN-1504 . Please follow along at that ticket.  Thank you for the feedback! Sheila Kelly

            Mark Dodrill added a comment -

            Still happening in 10.112.2.  This is a significant bug and blocks this entire functionality.

            Please advise as to an ETA for a fix.

            Mark Dodrill added a comment - Still happening in 10.112.2.  This is a significant bug and blocks this entire functionality. Please advise as to an ETA for a fix.

            melissa.dade added a comment -

            This is a big issue for those of us grabbing the data all the time. I do it this every week and something that should take seconds is taking long as we have to take individual screen shots to get the entire thing into a word doc

            melissa.dade added a comment - This is a big issue for those of us grabbing the data all the time. I do it this every week and something that should take seconds is taking long as we have to take individual screen shots to get the entire thing into a word doc

            anderson.todd added a comment -

            Still an issue after upgrading to 10.102.2 on-prem

            anderson.todd added a comment - Still an issue after upgrading to 10.102.2 on-prem

            Richard Tate added a comment -

            Hello, I'm reaching out to this issues escalated for quick resolution.  My Manager will be reaching out as well to see what has to be done to make this happen.

            Richard Tate added a comment - Hello, I'm reaching out to this issues escalated for quick resolution.  My Manager will be reaching out as well to see what has to be done to make this happen.

            Ole Andersen added a comment -

            A clarification to my previous comment.  

             Program increment Cleanup report in Jira Align there is also a "Capture" button. It works - but does generate picture of the clean up report - of course not a picture of the program board

            Ole Andersen added a comment - A clarification to my previous comment.    Program increment Cleanup report in Jira Align there is also a "Capture" button. It works - but does generate picture of the clean up report - of course not a picture of the program board

            Richard Tate added a comment -

            Are they any updates as to when this feature will be working for the Program Board?

            Richard Tate added a comment - Are they any updates as to when this feature will be working for the Program Board?

            Ole Andersen added a comment -

            Hi,

             

            On the Program increment Cleanup report in Jira Align there is also a "Capture" button. It works as expected and creates an image that can be copied and user for mails, presentations etc.

            Kind regards 

            Ole Andersen / Demant A/S

             

            Ole Andersen added a comment - Hi,   On the Program increment Cleanup report in Jira Align there is also a "Capture" button. It works as expected and creates an image that can be copied and user for mails, presentations etc. Kind regards  Ole Andersen / Demant A/S  

            Steve Sauser added a comment -

            Please review the Affects Version/s - we are impacted by this bug and are running an on-prem install with a current version of 10.99.2 and were not impacted until we upgraded to 10.99.2.  

            Steve Sauser added a comment - Please review the Affects Version/s - we are impacted by this bug and are running an on-prem install with a current version of 10.99.2 and were not impacted until we upgraded to 10.99.2.  

            Richard Tate added a comment -

            Hello, our business partner is looking to get an update on this bug fix.  Do you have an ETA?

            Richard Tate added a comment - Hello, our business partner is looking to get an update on this bug fix.  Do you have an ETA?

              dfuller@atlassian.com Don Fuller
              2dd0052fba6f Sudeep Bale Ramakrishnappa (Inactive)
              Affected customers:
              12 This affects my team
              Watchers:
              28 Start watching this issue

                Created:
                Updated:
                Resolved: