Details
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Bug
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Resolution: Unresolved
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Medium
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None
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10.82, 10.83, 10.84, 10.85, 10.86, 10.87, 10.88, 10.93, 10.94, 10.95, 10.96, 10.97.0, 10.99.0, 10.99.2, 10.124.3, 10.125.3, 10.126.3
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19
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Severity 2 - Major
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No
Description
Issue Summary
MasterLogs.asp is throwing Whoops error page (Query timeout expired)
Steps to Reproduce
- Log in to Jira Align as Super Admin
- Browse to Admin (cog icon)
- Under LOGS section, click Changes
- Notice the delay followed by the Whoops error message
Expected Results
- The Change Activity Log (MasterLogs) page is loaded successfully as long as the user's system role has the following permission toggle switched on:
- 6 ADMINISTRATION > Administration > Changes
NOTE Notice there's no need to be a Super Admin (roleId=9) to browse to & use this page.
Actual Results
- Whoops error, the page is not loaded
Workaround
- Currently, there is no known workaround for this behavior. A workaround will be added here when available.
Attachments
Issue Links
- relates to
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JIRAALIGN-1636 [JIRAALIGN-1636] Query timeout (again) when attempting to search the Administration -> Changes page
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- Closed
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JIRAALIGN-541 Change Log: Large Data Searches Result In Whoops
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- Closed
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JIRAALIGN-2761 Applying filter on Change Activity Log page results in a Whoops error message (RPM_GET_AUDIT_LIST)
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- Closed
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JIRAALIGN-1076 MasterLogs.asp is throwing Whoops error page (Query timeout expired)
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- Closed
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ALIGNSP-10211 Loading...
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ALIGNSP-10778 Loading...
- is related to
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ALIGNSP-21065 Loading...
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PS-143122 Loading...
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PS-148923 Loading...
- mentioned in
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- resolves
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ACE-4052 Loading...
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ALIGNSP-7174 Loading...
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ALIGNSP-9458 Loading...
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ALIGNSP-10007 Loading...
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ALIGNSP-21384 Loading...
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ALIGNSP-21492 Loading...
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PS-77915 Loading...
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PS-79913 Loading...
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PS-143884 Loading...
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PS-156389 Loading...