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  1. Confluence Data Center
  2. CONFSERVER-32845

Confluence crashes when rendering from pdf Files with Bézier curves

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    Description

      JVM settings > 4GB memory store produce a Confluence crash when rendering PDF files with large images.

      Steps to reproduce:

      1. Configure a Confluence instance with > 4GB of memory
      2. Attach Medusa.pdf to a page and embed it in a ViewFile macro
      3. Save the page and Confluence will crawl to a halt and crash

      The bug's behaviour appears to be identical to the CONF-30711 bug.
      The workaround from the CONF-30711 bug doesn't work.

      Possible Workaround one of customers reported that upgrading java to version 7u55 stabilised the instance from the occurrence of crashes.

      Attachments

        1. Screen Shot 2014-06-13 at 2.42.17 PM.png
          Screen Shot 2014-06-13 at 2.42.17 PM.png
          48 kB
        2. Screen Shot 2014-06-13 at 2.41.44 PM.png
          Screen Shot 2014-06-13 at 2.41.44 PM.png
          69 kB
        3. PoisonPDFmonitoring.jpg
          PoisonPDFmonitoring.jpg
          256 kB
        4. Medusa.pdf
          1.71 MB
        5. hs_err_pid1950.log
          56 kB
        6. CCTV IBC 1.pdf
          175 kB

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              honguyen Hoang Nguyen (Inactive)
              aen-support1 AEN Support
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                Created:
                Updated:
                Resolved: