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  1. Confluence Data Center
  2. CONFSERVER-32845

Confluence crashes when rendering from pdf Files with Bézier curves


      JVM settings > 4GB memory store produce a Confluence crash when rendering PDF files with large images.

      Steps to reproduce:

      1. Configure a Confluence instance with > 4GB of memory
      2. Attach Medusa.pdf to a page and embed it in a ViewFile macro
      3. Save the page and Confluence will crawl to a halt and crash

      The bug's behaviour appears to be identical to the CONF-30711 bug.
      The workaround from the CONF-30711 bug doesn't work.

      Possible Workaround one of customers reported that upgrading java to version 7u55 stabilised the instance from the occurrence of crashes.

        1. CCTV IBC 1.pdf
          175 kB
        2. hs_err_pid1950.log
          56 kB
        3. Medusa.pdf
          1.71 MB
        4. PoisonPDFmonitoring.jpg
          256 kB
        5. Screen Shot 2014-06-13 at 2.41.44 PM.png
          Screen Shot 2014-06-13 at 2.41.44 PM.png
          69 kB
        6. Screen Shot 2014-06-13 at 2.42.17 PM.png
          Screen Shot 2014-06-13 at 2.42.17 PM.png
          48 kB

            honguyen Hoang Nguyen (Inactive)
            aen-support1 AEN Support
            6 Vote for this issue
            17 Start watching this issue