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  1. Confluence Cloud
  2. CONFCLOUD-7837

People Directory and "controlled" privacy / configure access to People Directory depending on Group membership

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Requirement:
      Depending on group membership users may (or may not) see users in their own or in other groups in the People Directory.

      Scenario example:

      • Internal people should be able to see all users (from their department and/or project group) as well as all customers that they are responsible for / ideally grouped per company/department/...
      • External users (customers) from company XYZ should be able to see (some) internal users (i.e. those responsible for their project), in addition all users from their own organization (members in the group XYZ) and possibly some users from another company that is utilizing the same product.

      Above could be solved by smart grouping of people, provided that the access to the People Directory is "better" configurable.

      Note: The "Shared Mode" setting in the General Configuration does not solve the issue - this is an all-or-nothing approach, it would be highly desirable to have a fine-grained controlled access to the People Directory in one of the future Confluence releases.

       

      Atlassian Status as of October 2022

      Hi All,
       
      We have completed rolling out the Single-Space Guest experience in Beta to all our Standard, Premium and Enterprise customers.
       
      You can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. Read more on our Atlassian Community post and our support articles: article 1: how to get set up and article 2: What guests can and can't do.
       
      Happy collaborating,
      Nidhi
      Product Manager, Confluence

       

      Atlassian Status as of August 2022

      Hi All,
       
      In June 2021 we announced the Early Access Program (EAP) for External Collaboration feature in Confluence. The EAP had a cohort of ~300 customers and we have received valuable input from our EAP participants that helped shape our next milestone - the Beta.
       
      We will be slowly rolling out the Guest experience in Beta to all our customers in our paid pricing plans - Standard, Premium and Enterprise in the near future.
       
      Once the Beta is live, you can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. What this means is Guests will not be able to search for other users, @ mention them or see user profiles, keeping the user information secure.
       
      Happy collaborating,
      Nidhi
      Product Manager, Confluence

       

      Atlassian Status as of June 2019

      Hi everyone,

      Thank you for your patience and being so vocal with regards to availability of this feature in Confluence Cloud. We acknowledge that many of you are looking to bring your customers and other external users into your Confluence site and therefore want tighter control over which users can browse the people directory.

      I'm happy to share that we've put this suggestion on our roadmap and are planning to address it in the next 12 months.

      We will keep you updated on the progress and timelines when the feature is going to be delivered.
      Thanks again for your patience.

      Best,
      Hilary Dubin
      Product Manager, Confluence Cloud|

       

          Form Name

            [CONFCLOUD-7837] People Directory and "controlled" privacy / configure access to People Directory depending on Group membership

            Hey everyone,

            I just tried to use the "Guest"-Feature for that, but when "Creating a new Team" with the logged in guest user, I still can see other people! The users SH / ST etc. are not on the same user group as the Guest user!

            Here's a screenshot: https://daten.madein.io/f/e4a619ee2a9a4a668a3b/

            Any fixes or ideas?

            Florian Franke added a comment - Hey everyone, I just tried to use the "Guest"-Feature for that, but when "Creating a new Team" with the logged in guest user, I still can see other people! The users SH / ST etc. are not on the same user group as the Guest user! Here's a screenshot: https://daten.madein.io/f/e4a619ee2a9a4a668a3b/ Any fixes or ideas?

            Rob added a comment -

            >  I think all you have to do is to enable / disable People Directory features as you have done for "Guests", but allow us to set it by Space for any user.

             

            I totally disagree. What they need to do is to implement features like Space Privacy Plugin did very well. Limit users to the space they are allowed to be in. I really don't understand why Atlassian is ignoring this for almost 16 years now. This is a full blocker for us, so we are migrating to another solution before the end of the Confluence Server support in 2024.

            Rob added a comment - >  I think all you have to do is to enable / disable People Directory features as you have done for "Guests", but allow us to set it by Space for any user.   I totally disagree. What they need to do is to implement features like Space Privacy Plugin did very well. Limit users to the space they are allowed to be in. I really don't understand why Atlassian is ignoring this for almost 16 years now. This is a full blocker for us, so we are migrating to another solution before the end of the Confluence Server support in 2024.

            Hi Nidhi,

            >>We have completed rolling out the Single-Space Guest experience in Beta<<

            We have a production account.  I'm not sure how "Beta" works, so I presume this is not available yet to production accounts.  These features will "just appear" in production accounts? How will I be aware?

             

            >>You can bring contractors, vendors, and partners securely into Confluence!<<

            We already have.  That is not the issue.  It's our Customers that are the issue.  Customers should not see each other.  I'm not sure what you mean by a "Guest".

             

            >> Each guest is allowed access to one space at a time<<

            Our Customers need access to multiple spaces, their own dedicated space provided by us, and shared spaces across our customers.  It's these shared spaces that are the issue.  Merely commenting with "@" would pull up all users and their emails.  I see that no longer happens with "Guests".  Good, but "Customers" work in multiple spaces, thus, they are not "Guests" as you have defined them.

             

            >>The EAP had a cohort of ~300 customers and we have received valuable input from our EAP participants<<

            Were any of the requestors of this issue included?  I don't recall getting an invite.

             

            This issue is marked "Closed" but isn't.  Please re-open it and resolve the issue.  I think all you have to do is to enable / disable People Directory features as you have done for "Guests", but allow us to set it by Space for any user.

            Thanks.

            IntelliDynamics Administrator added a comment - - edited Hi Nidhi, >>We have completed rolling out the Single-Space Guest experience in Beta<< We have a production account.  I'm not sure how "Beta" works, so I presume this is not available yet to production accounts.  These features will "just appear" in production accounts? How will I be aware?   >>You can bring contractors, vendors, and partners securely into Confluence!<< We already have.  That is not the issue.  It's our Customers that are the issue.  Customers should not see each other.  I'm not sure what you mean by a "Guest".   >> Each guest is allowed access to one space at a time<< Our Customers need access to multiple spaces, their own dedicated space provided by us, and shared spaces across our customers.  It's these shared spaces that are the issue.  Merely commenting with "@" would pull up all users and their emails.  I see that no longer happens with "Guests".  Good, but "Customers" work in multiple spaces, thus, they are not "Guests" as you have defined them.   >>The EAP had a cohort of ~300 customers and we have received valuable input from our EAP participants<< Were any of the requestors of this issue included?  I don't recall getting an invite.   This issue is marked "Closed" but isn't.  Please re-open it and resolve the issue.  I think all you have to do is to enable / disable People Directory features as you have done for "Guests", but allow us to set it by Space for any user. Thanks.

            Nidhi Raj added a comment -

            Hi All,
             
            We have completed rolling out the Single-Space Guest experience in Beta to all our Standard, Premium and Enterprise customers.
             
            You can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. Read more on our Atlassian Community post and our support articles: article 1: how to get set up and article 2: What guests can and can't do.
             
            Happy collaborating,
            Nidhi
            Product Manager, Confluence

            Nidhi Raj added a comment - Hi All,   We have completed rolling out the Single-Space Guest experience in Beta to all our Standard, Premium and Enterprise customers.   You can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. Read more on our  Atlassian Community post  and our support articles:  article 1: how to get set up  and  article 2: What guests can and can't do .   Happy collaborating, Nidhi Product Manager, Confluence

            Nidhi Raj added a comment -

            Hi All,
             
            In June 2021 we announced the Early Access Program (EAP) for External Collaboration feature in Confluence. The EAP had a cohort of ~300 customers and we have received valuable input from our EAP participants that helped shape our next milestone - the Beta.
             
            We will be slowly rolling out the Guest experience in Beta to all our customers in our paid pricing plans - Standard, Premium and Enterprise in the near future.
             
            Once the Beta is live, you can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. What this means is Guests will not be able to search for other users, @ mention them or see user profiles, keeping the user information secure.
             
            Happy collaborating,
            Nidhi
            Product Manager, Confluence

            Nidhi Raj added a comment - Hi All,   In June 2021 we announced the Early Access Program (EAP) for External Collaboration feature in Confluence. The EAP had a cohort of ~300 customers and we have received valuable input from our EAP participants that helped shape our next milestone - the Beta.   We will be slowly rolling out the Guest experience in Beta to all our customers in our paid pricing plans - Standard, Premium and Enterprise in the near future.   Once the Beta is live, you can bring contractors, vendors, and partners securely into Confluence! Organization admins will be able invite up to 5 free guests for each paid user on their site! Each guest is allowed access to one space at a time, and they will not have access to the People Directory. What this means is Guests will not be able to search for other users, @ mention them or see user profiles, keeping the user information secure.   Happy collaborating, Nidhi Product Manager, Confluence

            Hi all, any update on this feature? It's pretty essential and can see there are quite a few others still chasing it

            Alastair Sharpe added a comment - Hi all, any update on this feature? It's pretty essential and can see there are quite a few others still chasing it

            sym added a comment - - edited

            The "12 months roadmap" the Product Manager Hilary Dubin mentioned is 3 years ago. 

            It is interesting to see that Atlassian seem to have disabled the People Directory in this Jira instance. Or they already have a solution internally.

            sym added a comment - - edited The "12 months roadmap" the Product Manager Hilary Dubin mentioned is 3 years ago.  It is interesting to see that Atlassian seem to have disabled the People Directory in this Jira instance. Or they already have a solution internally.

            Same here. Please update on when this can be expected

            Adrian Hofreuter added a comment - Same here. Please update on when this can be expected

            Ivan Mans added a comment -

            Dear all,

            when can this option be realistically expected?  In 2019 it was on the roadmap and would be covered in the next 12 months.  Today it's April 2022. We have an active case where a customer raises GDPR concerns.

            Ivan Mans added a comment - Dear all, when can this option be realistically expected?  In 2019 it was on the roadmap and would be covered in the next 12 months.  Today it's April 2022. We have an active case where a customer raises GDPR concerns.

            Hilary Dubin at Atlassian -   was this implemented?? 

            I don't see it on the Cloud roadmap: https://www.atlassian.com/roadmap/cloud

             

             

            Allison Carlson added a comment - Hilary Dubin at Atlassian -   was this implemented??  I don't see it on the Cloud roadmap: https://www.atlassian.com/roadmap/cloud    

              1401a4fa4c06 Nidhi Raj
              eb86238c4f4d Aleksandar Cvetkovic
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