Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-23778

PDF export omits special characters like µ and Ω

XMLWordPrintable

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary of Bug

      When a page is exported as PDF, special characters like Ω and µ are omitted.

      How to reproduce

      1. Create a page, and include special characters like Ω
      2. Save the page, and then 'Export as PDF'
      3. In the PDF file, the 'Ω' character is completely missing

      Findings

      I have tried this in Confluence 4.0.3, 4.0, 3.5.9, 3.4.9, 3.3.3, 3.1.2 and 3.0.0_01. All of these versions suffer from the same problem. Have tried disabling and re-enabling the PDF Export plugin, then restart Confluence instance, but problem persists.

      This is how it looks like in the editor :

      This is what happens after it is exported as PDF :

      Workaround

      Upload a font that contains these symbols to Confluence, as detailed in CONF-25887.

        1. PDF export result.png
          60 kB
          Joe Wai Tye
        2. PDF export editor.png
          16 kB
          Joe Wai Tye
        3. Special_Characters_In_Confluence.PNG
          62 kB
          Christopher Jaksch
        4. Special_Characters_Missing_In_PDF_Export.pdf
          5 kB
          Christopher Jaksch

            shaffenden Steve Haffenden (Inactive)
            jtye Joe Wai Tye (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            7 Start watching this issue

              Created:
              Updated:
              Resolved: