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  1. Confluence Cloud
  2. CONFCLOUD-23778

PDF export omits special characters like µ and Ω

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary of Bug

      When a page is exported as PDF, special characters like Ω and µ are omitted.

      How to reproduce

      1. Create a page, and include special characters like Ω
      2. Save the page, and then 'Export as PDF'
      3. In the PDF file, the 'Ω' character is completely missing

      Findings

      I have tried this in Confluence 4.0.3, 4.0, 3.5.9, 3.4.9, 3.3.3, 3.1.2 and 3.0.0_01. All of these versions suffer from the same problem. Have tried disabling and re-enabling the PDF Export plugin, then restart Confluence instance, but problem persists.

      This is how it looks like in the editor :

      This is what happens after it is exported as PDF :

      Workaround

      Upload a font that contains these symbols to Confluence, as detailed in CONF-25887.

        1. Special_Characters_Missing_In_PDF_Export.pdf
          5 kB
          Christopher Jaksch
        2. Special_Characters_In_Confluence.PNG
          62 kB
          Christopher Jaksch
        3. PDF export result.png
          60 kB
          Joe Wai Tye
        4. PDF export editor.png
          16 kB
          Joe Wai Tye

            shaffenden Steve Haffenden (Inactive)
            jtye Joe Wai Tye (Inactive)
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            7 Start watching this issue

              Created:
              Updated:
              Resolved: