[COMPASS-45] Allow management of the Jira Service Management / Compass integration - Create and track feature requests for Atlassian products.

Type: Suggestion
Resolution: Unresolved
Component/s: Components - Import
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Feedback Policy:

Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

Right now, the JSM / Compass sync is automatic for those who qualify: https://support.atlassian.com/jira-service-management-cloud/docs/synchronize-your-services-with-compass/

Some users would like to customize what syncs, or turn off the sync all together.

Olimpiu Scheau added a comment - 25/Feb/2025 3:49 PM - edited

We have components generated but now we no longer have access to JSM projects and unable to properly manage the components.

For instance the system has doubled the components while generating them and we are unable to archive/delete the duplicated ones, because the JSM integration cannot be toggled.

Olimpiu Scheau added a comment - 25/Feb/2025 3:49 PM - edited We have components generated but now we no longer have access to JSM projects and unable to properly manage the components. For instance the system has doubled the components while generating them and we are unable to archive/delete the duplicated ones, because the JSM integration cannot be toggled.

Assignee:: Katie Silver

Reporter:: Katie Silver

Votes:: 2 Vote for this issue

Watchers:: 2 Start watching this issue

Created:: 18/Oct/2024 4:20 PM

Updated:: 25/Feb/2025 3:49 PM

Compass

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Collapse comment: Olimpiu Scheau added a comment - 25/Feb/2025 3:49 PM, Edited by Olimpiu Scheau - 25/Feb/2025 3:49 PM

Expand comment: Olimpiu Scheau added a comment - 25/Feb/2025 3:49 PM, Edited by Olimpiu Scheau - 25/Feb/2025 3:49 PM

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