Uploaded image for project: 'Sourcetree For Mac'
  1. Sourcetree For Mac
  2. SRCTREE-5034

Email address not recognized

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Highest Highest
    • None
    • 2.2, 2.3, 2.4, 2.5, 2.6
    • None
    • None
    • Severity 1 - Critical

      Chose use an existing account in setup. Entered my email address and clicked continue. Yellow triangle next to address appears and box saying "Enter email address" is shown. Logs from "~/Library/Logs/Sourcetree" show the message below. Screenshot also attached. Mac OS version is 10.11.6 (15G1611).

       

      2017-09-25 22:40:23 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

       

       

       

        1. SourceTree_login_error_screenshot3.jpg
          27 kB
          Yaroslav Kislov
        2. SourceTree_login_error_screenshot2.jpg
          37 kB
          Yaroslav Kislov
        3. SourceTree_login_error_screenshot1.jpg
          63 kB
          Yaroslav Kislov
        4. sadface.png
          80 kB
          raymusmunt
        5. image-2017-09-25-18-45-17-813.png
          88 kB
          Chris Hulbert

              Unassigned Unassigned
              eb917f23e684 Chris Hulbert
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                Created:
                Updated:
                Resolved: