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  1. Sourcetree For Mac
  2. SRCTREE-5034

Email address not recognized

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    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Highest
    • Resolution: Fixed
    • Affects Version/s: 2.2, 2.3, 2.4, 2.5, 2.6
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Last commented by user?:
      true
    • Symptom Severity:
      Critical

      Description

      Chose use an existing account in setup. Entered my email address and clicked continue. Yellow triangle next to address appears and box saying "Enter email address" is shown. Logs from "~/Library/Logs/Sourcetree" show the message below. Screenshot also attached. Mac OS version is 10.11.6 (15G1611).

       

      2017-09-25 22:40:23 +0000 (e) JSON parsing error - The data couldn’t be read because it isn’t in the correct format.

       

       

       

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              Dates

              • Created:
                Updated:
                Resolved:
                Last commented:
                1 year, 31 weeks, 5 days ago