Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-53

As a user I would like to be able to automatically elevate the priority of an alert when a certain deduplication count is reached

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      User Problem

      In some configurations, the number of received duplicated alerts corresponds to the severity of the root issue - it would be nice to be able to increase the alert's priority based on the number of duplicate alerts.

      Current Workarounds

      One option would be to use an external service to query our Alert API for open alerts with a count of X, and then automate increasing the priority with our Update Alert Priority endpoint.

          Form Name

            [OPSGENIE-53] As a user I would like to be able to automatically elevate the priority of an alert when a certain deduplication count is reached

            No work has yet been logged on this issue.

              5c2ef97b0ebd Deeksha
              jsitarz@atlassian.com Justin Sitarz
              Votes:
              25 Vote for this issue
              Watchers:
              27 Start watching this issue

                Created:
                Updated: