Uploaded image for project: 'Opsgenie'
  1. Opsgenie
  2. OPSGENIE-45

Ability to ack and assign OG alert when it's assigned/re-assigned in Jira

XMLWordPrintable

    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Summary:

      Right now, you can acknowledge the Opsgenie alert when it is assigned in Jira, but you can't set the assignee from Jira as the alert owner in Opsgenie.

      Suggestion:

      Adding the ability to assign the Opsgenie ticket to the Jira assignee would make it easier to keep data accurate between Opsgenie and Jira.

            [OPSGENIE-45] Ability to ack and assign OG alert when it's assigned/re-assigned in Jira

            SET Analytics Bot made changes -
            Support reference count New: 2
            Samir made changes -
            Link New: This issue is related to OPSGENIE-26 [ OPSGENIE-26 ]
            Samir made changes -
            Link New: This issue is related to OPSGENIE-133 [ OPSGENIE-133 ]
            Brennan Kiely created issue -

              Unassigned Unassigned
              bkiely@atlassian.com Brennan Kiely
              Votes:
              5 Vote for this issue
              Watchers:
              7 Start watching this issue

                Created:
                Updated: