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  1. Migration Platform
  2. MIG-375

Permanently deleting project fails when it was imported via CSV

    • 27
    • Severity 3 - Minor
    • 1

      Issue Summary

      When trying to permanently delete a project the deletion will fail without sharing in-depth details of the issue.

      Steps to Reproduce

      1. Move a project to JIRA's trash can.
      2. Access the trash and try to permanently delete it.
      We’re deleting your project
      It may take a while to delete the project. 

      Expected Results

      After some time the project should vanish from the trash can, meaning it was completely deleted.

      Actual Results

      The user that triggered the deletion should receive an email with the below message:

      We couldn't delete this project.
      It's probably a temporary problem. Go to trash and try again. 

      Workaround

      No workaround for the issue at the moment.
      Please engage Atlassian Support.

            [MIG-375] Permanently deleting project fails when it was imported via CSV

            Hello!

            We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to fill out this survey. Your feedback will help us learn how we can improve your experience in importing data.

            Survey link - https://forms.gle/NYNkmS92r96z42QV9

            Thanks!

            Prashanth M
            Product Manager, Jira Platform

            Prashanth M added a comment - Hello! We’re looking to improve the import experience in Jira and are keen to understand how our community is using the Jira Import Module (JIM). If you’ve used JIM to migrate/move data into Jira recently, we’d love to hear about your experience. Please take a few minutes to  fill out this survey . Your feedback will help us learn how we can improve your experience in importing data. Survey link -  https://forms.gle/NYNkmS92r96z42QV9 Thanks! Prashanth M Product Manager, Jira Platform

            Aline added a comment -

            Hi everyone,

            This is Aline from the Migration team. Thank you for previously raising this bug to our attention. To set the right expectations, we are closing this bug to focus on our upcoming roadmap for all Jira Cloud Migration Assistant (JCMA) users.

            Thank you again for providing valuable feedback to our team!

            Thank you,

            Aline

            Aline added a comment - Hi everyone, This is Aline from the Migration team. Thank you for previously raising this bug to our attention. To set the right expectations, we are closing this bug to focus on our upcoming roadmap for all Jira Cloud Migration Assistant (JCMA) users. Thank you again for providing valuable feedback to our team! Thank you, Aline

              Unassigned Unassigned
              akasper André K. (Inactive)
              Affected customers:
              9 This affects my team
              Watchers:
              23 Start watching this issue

                Created:
                Updated:
                Resolved: