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  1. Migration Platform
  2. MIG-1168

Support the migration of Assets (formerly Insights) for Jira data

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Currently, there is no option to migrate all data from Assets For Jira from Server to the cloud.

      Suggested Solution

      • Support the export/import of Assets for Jira data
      • Ability to migrate Assets for Jira data using Jira Cloud Migration Assistant
      • Ability to migrate Assets for Jira data using full Jira XML export/Import

      Why this is important

      • Assets for Jira is largely used in Server environments and several customers rely heavily on its features
      • When we perform the migration from Server to Cloud, we are hoping to minimize the data loss after the migration.

      Workaround

            [MIG-1168] Support the migration of Assets (formerly Insights) for Jira data

            Pinned comments

            Pinned by Shraddha Garg

            Shraddha Garg added a comment -

            Hi everyone, 

            Thank you for reaching out and sharing your concerns regarding the migration path of Assets to the cloud. We understand that the unavailability of this feature in the migration tool has been a challenge for many of our customers, and we deeply appreciate your patience.

            We want to assure you that our teams are actively working on enabling the migration of Assets to the cloud. We are committed to delivering a seamless experience, and this highly requested feature will be available to all customers by mid-year 2025.

            Your feedback is incredibly valuable to us, and we’re here to support you throughout the transition. Please don’t hesitate to reach out if you have any further questions or need assistance.

            Best regards,

            Regards
            Shraddha Garg
            Product Manager, Cloud Transitions

            Shraddha Garg added a comment - Hi everyone,  Thank you for reaching out and sharing your concerns regarding the migration path of Assets to the cloud. We understand that the unavailability of this feature in the migration tool has been a challenge for many of our customers, and we deeply appreciate your patience. We want to assure you that our teams are actively working on enabling the migration of Assets to the cloud. We are committed to delivering a seamless experience, and this highly requested feature will be available to all customers by mid-year 2025. Your feedback is incredibly valuable to us, and we’re here to support you throughout the transition. Please don’t hesitate to reach out if you have any further questions or need assistance. Best regards, Regards Shraddha Garg Product Manager, Cloud Transitions

            All comments

            Fabrizio Galletti (Euris) added a comment -

            Thanks for the great news. 

            This features is really needed, can you be more precise about the "mid year" term? 

            Is it possible to join a beta version or an EAP?

            Fabrizio Galletti (Euris) added a comment - Thanks for the great news.  This features is really needed, can you be more precise about the "mid year" term?  Is it possible to join a beta version or an EAP?

            Pinned by Shraddha Garg

            Shraddha Garg added a comment -

            Hi everyone, 

            Thank you for reaching out and sharing your concerns regarding the migration path of Assets to the cloud. We understand that the unavailability of this feature in the migration tool has been a challenge for many of our customers, and we deeply appreciate your patience.

            We want to assure you that our teams are actively working on enabling the migration of Assets to the cloud. We are committed to delivering a seamless experience, and this highly requested feature will be available to all customers by mid-year 2025.

            Your feedback is incredibly valuable to us, and we’re here to support you throughout the transition. Please don’t hesitate to reach out if you have any further questions or need assistance.

            Best regards,

            Regards
            Shraddha Garg
            Product Manager, Cloud Transitions

            Shraddha Garg added a comment - Hi everyone,  Thank you for reaching out and sharing your concerns regarding the migration path of Assets to the cloud. We understand that the unavailability of this feature in the migration tool has been a challenge for many of our customers, and we deeply appreciate your patience. We want to assure you that our teams are actively working on enabling the migration of Assets to the cloud. We are committed to delivering a seamless experience, and this highly requested feature will be available to all customers by mid-year 2025. Your feedback is incredibly valuable to us, and we’re here to support you throughout the transition. Please don’t hesitate to reach out if you have any further questions or need assistance. Best regards, Regards Shraddha Garg Product Manager, Cloud Transitions

            Mark Lennon (Inactive) added a comment -

            https://getsupport.atlassian.com/browse/MOVE-1753006

            Mark Lennon (Inactive) added a comment - https://getsupport.atlassian.com/browse/MOVE-1753006

            Frank Leclerc [Decadis AG] added a comment -

            Hello 103579c89d5e ,

            is there any news about this in the meantime?

            Almost half a year after the Server has gone out of support, it would be cool to slowly get a solution for the native asset migration, in which, at best, a 1-to-1 migration while keeping the keys (analogous to a project migration in Jira) is provided.

            Frank Leclerc [Decadis AG] added a comment - Hello 103579c89d5e , is there any news about this in the meantime? Almost half a year after the Server has gone out of support, it would be cool to slowly get a solution for the native asset migration, in which, at best, a 1-to-1 migration while keeping the keys (analogous to a project migration in Jira) is provided.

            Daniel C Berlin (Inactive) added a comment -

            Cloud-to-Cloud Assets Migration Suggestion: https://jira.atlassian.com/browse/CLOUD-11887

            Daniel C Berlin (Inactive) added a comment - Cloud-to-Cloud Assets Migration Suggestion: https://jira.atlassian.com/browse/CLOUD-11887

            Gabriel Muller added a comment -

            Hello Atlassian team,
            Do you have any news about this issue re. Assets migration?
            Thanks

            Gabriel Muller added a comment - Hello Atlassian team, Do you have any news about this issue re. Assets migration? Thanks

            Shraddha Garg added a comment - - edited

            The work on Assets is currently paused due to shifting priorities and dependencies. We are working hard to resolve them and restart the work as soon as possible. Thanks for your patience.

            Regards,
            Shraddha Garg
            Product Manager, Cloud Migrations

            Shraddha Garg added a comment - - edited The work on Assets is currently paused due to shifting priorities and dependencies. We are working hard to resolve them and restart the work as soon as possible. Thanks for your patience. Regards, Shraddha Garg Product Manager, Cloud Migrations

            John Canales added a comment -

            @Mark Lennon

            I'm not sure how the link you posted helps.  I've reached out to Atlassian and have only been given a link to reach out to one of their partners from their Cloud Migration Accelerator.  It's supposed to be a set price to help migrate but is heavily taxed with additional add-on fees.

            A direct solution to the problem would be helpful for everyone here.  

            John Canales added a comment - @Mark Lennon I'm not sure how the link you posted helps.  I've reached out to Atlassian and have only been given a link to reach out to one of their partners from their Cloud Migration Accelerator.  It's supposed to be a set price to help migrate but is heavily taxed with additional add-on fees. A direct solution to the problem would be helpful for everyone here.  

            Ryan Gillespie added a comment -

            I am removing my vote and watching for this. Our team has moved on. If I could talk to our team a few years back, I would've heavily advised against using this add-on in the first place. They announced shutting down server, people move to the cloud, and yet years later there is still no official support for something that others were able to step in and get done. That's just shameful. The announcement in May was that they're working on it. I just don't believe them. We've moved on and I make sure nothing new we have come through our pipes ever gets put in Assets. We come up with alternate solutions. Its just not worth it as they clearly don't care about supporting this. Here we are, server almost 100% gone, years into its slow end, and there is still no official migration support. Somebody messed up years ago with priority assignment. You all have fun with this, but we are out.

            Ryan Gillespie added a comment - I am removing my vote and watching for this. Our team has moved on. If I could talk to our team a few years back, I would've heavily advised against using this add-on in the first place. They announced shutting down server, people move to the cloud, and yet years later there is still no official support for something that others were able to step in and get done. That's just shameful. The announcement in May was that they're working on it. I just don't believe them. We've moved on and I make sure nothing new we have come through our pipes ever gets put in Assets. We come up with alternate solutions. Its just not worth it as they clearly don't care about supporting this. Here we are, server almost 100% gone, years into its slow end, and there is still no official migration support. Somebody messed up years ago with priority assignment. You all have fun with this, but we are out.

            Dirk De Mal added a comment -

            We're testing the app right now and received great support from the Twinit team. So big thx to them. First impression is that the app delivers as promised and some more...Migrating insight data from server/datacenter to cloud is just a few clicks(believe it or not) and is indeed a lifesaver for our migration.

            So again... Thx Gia and the rest of the team.(and no...I am in no way connected to Twinit )

            Kind regards,

            Dirk

            Dirk De Mal added a comment - We're testing the app right now and received great support from the Twinit team. So big thx to them. First impression is that the app delivers as promised and some more...Migrating insight data from server/datacenter to cloud is just a few clicks(believe it or not) and is indeed a lifesaver for our migration. So again... Thx Gia and the rest of the team.(and no...I am in no way connected to Twinit ) Kind regards, Dirk

              103579c89d5e Shraddha Garg
              cmeireles Charles Meireles
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                Created:
                Updated: