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  1. Atlassian Cloud
  2. CLOUD-11887

Support "Copy Product Data" for JSM Assets

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      JSM copy product data doesn't copy Assets from one site to another. 

      Add support for copying
      1. Asset object type custom fields
      2. Assets linked to issues
      3. Asset information and fields in forms linked to issues
      4. Asset objects and schemas

      Workarounds

            [CLOUD-11887] Support "Copy Product Data" for JSM Assets

            Tobias Bosshard added a comment -

            Happy New Year, everyone! May it be filled with joy, success, and - who knows - maybe even some miracles. Like Atlassian resolving to fix this bug. We can dream, right?

            Tobias Bosshard added a comment - Happy New Year, everyone! May it be filled with joy, success, and - who knows - maybe even some miracles. Like Atlassian resolving to fix this bug. We can dream, right?

            Michel Zbierski (SMA) added a comment -

            +1 Please improve that. 

            Michel Zbierski (SMA) added a comment - +1 Please improve that. 

            Tracy Evearitt added a comment -

            To me the Sandbox is entirely unusable in the Cloud environment if you have any assets linked to custom fields.  Even if you manually recreate all of the Assets the object IDs are not the same so if in your Custom Field AQL you use an object ID, you're not going to get that field to work in your Sandbox.  This is absolutely necessary to be able to test and replicate the copy of your product over to Sandbox to do any kind of real testing and verification of new functionality.

            Tracy Evearitt added a comment - To me the Sandbox is entirely unusable in the Cloud environment if you have any assets linked to custom fields.  Even if you manually recreate all of the Assets the object IDs are not the same so if in your Custom Field AQL you use an object ID, you're not going to get that field to work in your Sandbox.  This is absolutely necessary to be able to test and replicate the copy of your product over to Sandbox to do any kind of real testing and verification of new functionality.

            Tobias Bosshard added a comment -

            +1

            Tobias Bosshard added a comment - +1

            Rob Allan added a comment -

            Will this include the ability to import/export Asset Schemas too? Seems odd this functionality isn't already built-in

            Rob Allan added a comment - Will this include the ability to import/export Asset Schemas too? Seems odd this functionality isn't already built-in

              90325da67d46 Mohamed Hassan
              8a3861d8a88c Manas Shukla
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              40 Start watching this issue

                Created:
                Updated: