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  1. Jira Service Management Data Center
  2. JSDSERVER-11013

Provide a way to export complete Insight Object schema data

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      Problem definition

      Currently, export of an Object schema will only contain Object Types and Objects. Import configurations, Object history, Object comments, connections to tickets and other functionalities are not exported.

      Suggested resolution

      Provide a way to completely export Object schema data, that will, among other things, contain import configuration, Object history, Object comments, reports, object-issue relations - in short, complete dataset related to the Object schema. Import process should automatically map Objects to Insight custom fields within Jira issues.

            [JSDSERVER-11013] Provide a way to export complete Insight Object schema data

            Richard Lange added a comment -

            This would be better off as no import export instead of this half baked BROKEN functionality.  FYI bpicarelli 

            Richard Lange added a comment - This would be better off as no import export instead of this half baked BROKEN functionality.  FYI bpicarelli  

            Richard Lange added a comment -

            This also impacts object attributes that reference other schemas.  How is this not a bug!!!!!!??????

            Richard Lange added a comment - This also impacts object attributes that reference other schemas.  How is this not a bug!!!!!!??????

            Justin Deutsch added a comment -

            I agree with Richard that this feels like a bug rather than an enhancement.

            Justin Deutsch added a comment - I agree with Richard that this feels like a bug rather than an enhancement.

            Geoff Mether {Togetha Group} added a comment -

            Any work-around for this?  I've got a project that requires us to continually do updates. Looking for our team to use APIs to do the change.

            Geoff Mether {Togetha Group} added a comment - Any work-around for this?  I've got a project that requires us to continually do updates. Looking for our team to use APIs to do the change.

            Richard Lange added a comment -

            Import configuration and automation rules are tied to specific Insight schemas, but aren't included in a schema export.  This feels like a bug, not a suggestion.

            Richard Lange added a comment - Import configuration and automation rules are tied to specific Insight schemas, but aren't included in a schema export.  This feels like a bug, not a suggestion.

              Unassigned Unassigned
              mfilipan Marko Filipan
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                Created:
                Updated: