Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-11013

Provide a way to export complete Insight Object schema data

    XMLWordPrintable

Details

    • 21
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem definition

      Currently, export of an Object schema will only contain Object Types and Objects. Import configurations, Object history, Object comments, connections to tickets and other functionalities are not exported.

      Suggested resolution

      Provide a way to completely export Object schema data, that will, among other things, contain import configuration, Object history, Object comments, reports, object-issue relations - in short, complete dataset related to the Object schema. Import process should automatically map Objects to Insight custom fields within Jira issues.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              mfilipan Marko Filipan
              Votes:
              61 Vote for this issue
              Watchers:
              31 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync