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  1. Jira Software Data Center
  2. JSWSERVER-25290

Need a documentation update on the Advanced Roadmaps due to not supported Enterprise level design

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      Issue Summary

      Private teams (Scenarios) are not comparable with shared team because:

      • Private teams (Scenarios) scope visibility only within the 1 plan - not sharable with other plans
      • Private teams (Scenarios) are not available as custom field on issue view/create screens

      On the other hand shared teams are not having above two limitations but having below data privacy issues:

      • JIRA DC is build fTextor enterprise teams. This means multiple teams can parallel/securely work on single JIRA DC instance. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
      • Data privacy / NFR is P1 requirement for any enterprise teams. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
      • This is blocker issue for enterprise JIRA DC instance and we are running one of them. This is a blocker issue for Advance roadmap adoption hence need urgent fix

      If Atlassian build Advance Roadmap team feature for small team & small organisation then

      • Update public facing Advance roadmap product page and clearly mention that this product is not for large enterprise - only suitable for small teams, small organisations

      There is a feature request for the changes below:

      This is reproducible on Data Center: (yes)

      Steps to Reproduce

      Scenario 1

      • All users can see all Team members info via Manage Shared Teams page after granted Shared Team Permission

      • We remove the users from the Browser Users global permission but still the problem can view all users in the Team tab.

      Scenario 2

      1. Configure shared team management only jira-administrators group.
      2. Remove jira-software-users group from the Browser Users global permission.
      3. Remove jira-software-users group from the Browser Projects permission to browse the issues.
      4. Create a new plan > navigate to the teams.
      5. Add a new private team and add a member inside:
      6. Log in with a normal user that has jira-software-users group. Go to the plan and all users can see a private shared team user information:

      Expected Results

      If Atlassian build Advance Roadmap team feature for small team & small organisation then

      • Update public facing Advance roadmap product page and clearly mention that this product is not for large enterprise - only suitable for small teams, small organisations

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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          Form Name

            [JSWSERVER-25290] Need a documentation update on the Advanced Roadmaps due to not supported Enterprise level design

            SET Analytics Bot made changes -
            Support reference count New: 1
            Marc Dacanay made changes -
            Labels Original: API New: API ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 979779 ]
            Aakrity Tibrewal made changes -
            Component/s Original: Documentation [ 36490 ]
            Component/s New: (Advanced Roadmaps) API / Documentation [ 73718 ]
            Key Original: JPOSERVER-4326 New: JSWSERVER-25290
            Project Original: Advanced Roadmaps [ 16510 ] New: Jira Software Server and Data Center [ 12200 ]
            Stasiu made changes -
            Labels New: API
            Fausto Payano made changes -
            Comment [ .

              ]
            John Chin made changes -
            Affects Version/s Original: 8.22.0 [ 98999 ]
            Workflow Original: JAC Bug Workflow v3 [ 4275134 ] New: JAC Suggestion Workflow 3 [ 4275136 ]
            Issue Type Original: Bug [ 1 ] New: Suggestion [ 10000 ]
            Priority Original: Medium [ 3 ]
            Status Original: Needs Triage [ 10030 ] New: Gathering Interest [ 11772 ]
            John Chin made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            John Chin made changes -
            Summary Original: Need a documentation update on the Advanced Roadmaps due to not supported more than 100+ clients New: Need a documentation update on the Advanced Roadmaps due to not supported Enterprise level design
            John Chin made changes -
            Description Original: h3. Issue Summary

            Private teams (Scenarios) are not comparable with shared team because:
             * Private teams (Scenarios) scope visibility only within the 1 plan - not sharable with other plans
             * Private teams (Scenarios) are not available as custom field on issue view/create screens

            On the other hand shared teams are not having above two limitations but having below data privacy issues:
             - JIRA DC is build fTextor enterprise teams. This means multiple teams can parallel/securely work on single JIRA DC instance. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
             - Data privacy / NFR is P1 requirement for any enterprise teams. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
             - This is blocker issue for enterprise JIRA DC instance and we are running one of them. This is a blocker issue for Advance roadmap adoption hence need urgent fix

            If Atlassian build Advance Roadmap team feature for small team & small organisation then
            - Update public facing Advance roadmap product page and clearly mention that this product is not for large enterprise - only suitable for small teams, small organisations

            There is a feature request for the changes below:
            * [As an Admin, I would like Shared Team Permissions to have project or plan level permission scaling|https://jira.atlassian.com/browse/JPOSERVER-4315]

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce

            *Scenario 1*
            * All users can see all Team members info via Manage Shared Teams page after granted *Shared Team Permission*
             !team-members-visible-1.png|thumbnail!
             !team-members-visible-2.png|thumbnail!
            * We remove the users from the *Browser Users* global permission but still the problem can view all users in the Team tab.

            *Scenario 2*
             # Configure shared team management only *jira-administrators* group.
             !shared-team-permission-1.png|thumbnail!
             # Remove *jira-software-users* group from the *Browser Users* global permission.
             # Remove *jira-software-users* group from the *Browser Projects* permission to browse the issues.
             # Create a new plan > navigate to the teams.
             # Add a new private team and add a member inside:
             !private-team-1.png|thumbnail!
             # Log in with a normal user that has *jira-software-users* group. Go to the plan and all users can see a private shared team user information:
             !other-users-pov-1.png|thumbnail!

            h3. Expected Results
             * Make shared team feature identical to other shared configuration in JIRA. Make shared team visibility configurable at projects level or plans level by the JIRA administrator user (as like other shared JIRA configuration)
             * This solution will fix P1 – blocker data privacy issue in shared team feature

            h3. Actual Results

            Why this is not treated as new enhancement? Why this is a P1 product bug / design flow? Why this issue need urgent fix?
             * JIRA DC is build for enterprise teams. This means multiple teams can parallel/securely work on single JIRA DC instance. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
            Data privacy / NFR is P1 requirement for any enterprise teams. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
             * This is blocker issue for enterprise JIRA DC instance and we are running one of them. * This is a blocker issue for Advance roadmap adoption hence need urgent fix

            h3. Workaround
            Currently, there is no known workaround for this behavior. A workaround will be added here when available
            New: h3. Issue Summary

            Private teams (Scenarios) are not comparable with shared team because:
             * Private teams (Scenarios) scope visibility only within the 1 plan - not sharable with other plans
             * Private teams (Scenarios) are not available as custom field on issue view/create screens

            On the other hand shared teams are not having above two limitations but having below data privacy issues:
             - JIRA DC is build fTextor enterprise teams. This means multiple teams can parallel/securely work on single JIRA DC instance. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
             - Data privacy / NFR is P1 requirement for any enterprise teams. NO NEW FEATURE REQUESTED, THIS IS MVP FOR ANY ENTERPRISE SOLUTION - EXPECTED FROM DAY-0 OF PRODUCT LAUCH
             - This is blocker issue for enterprise JIRA DC instance and we are running one of them. This is a blocker issue for Advance roadmap adoption hence need urgent fix

            If Atlassian build Advance Roadmap team feature for small team & small organisation then
            - Update public facing Advance roadmap product page and clearly mention that this product is not for large enterprise - only suitable for small teams, small organisations

            There is a feature request for the changes below:
            * [As an Admin, I would like Shared Team Permissions to have project or plan level permission scaling|https://jira.atlassian.com/browse/JPOSERVER-4315]

            This is reproducible on Data Center: (yes)
            h3. Steps to Reproduce

            *Scenario 1*
            * All users can see all Team members info via Manage Shared Teams page after granted *Shared Team Permission*
             !team-members-visible-1.png|thumbnail!
             !team-members-visible-2.png|thumbnail!
            * We remove the users from the *Browser Users* global permission but still the problem can view all users in the Team tab.

            *Scenario 2*
             # Configure shared team management only *jira-administrators* group.
             !shared-team-permission-1.png|thumbnail!
             # Remove *jira-software-users* group from the *Browser Users* global permission.
             # Remove *jira-software-users* group from the *Browser Projects* permission to browse the issues.
             # Create a new plan > navigate to the teams.
             # Add a new private team and add a member inside:
             !private-team-1.png|thumbnail!
             # Log in with a normal user that has *jira-software-users* group. Go to the plan and all users can see a private shared team user information:
             !other-users-pov-1.png|thumbnail!

            h3. Expected Results

            If Atlassian build Advance Roadmap team feature for small team & small organisation then
            - Update public facing Advance roadmap product page and clearly mention that this product is not for large enterprise - only suitable for small teams, small organisations

            h3. Workaround
            Currently, there is no known workaround for this behavior. A workaround will be added here when available

              Unassigned Unassigned
              ckimloong John Chin
              Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

                Created:
                Updated: