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Suggestion
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Resolution: Unresolved
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None
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None
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1
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5
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Problem Definition
Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira. ScriptRunner add-on related BUG:
API-307-Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field
We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen:
API-300 - During the issue creation (on MS Teams app already integrated with JIRA using the MS Teams for JIRA Plugin) the Custom Fields (type Single Choice) display disabled options
We have workarounds applied in Jira that don't take effect in MSTEAMS:
API-301-Log Work still available on MS even if we disable on Jira
Suggested Solution
We would like to use the "MS Teams for Jira" add-on just to get Jira notifications and to view Dashboards configured in the tabs.
For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues).
- relates to
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JSWSERVER-21879 Support Assets fields from Jira Service Management in create/edit screens
- Gathering Interest
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JSWSERVER-21905 Provide the ability to show fields tabs into create issue screen from MS Team
- Gathering Interest
[JSWSERVER-21899] As an admin, I want field level permissions to disable issue creation and updates in Jira Tickets through MS Teams app
Support reference count | New: 5 |
UIS | Original: 2 | New: 1 |
UIS | Original: 3 | New: 2 |
UIS | Original: 1 | New: 3 |
UIS | New: 1 |
Component/s | Original: Jira Server for Teams [ 61899 ] | |
Component/s | New: Microsoft Teams for Jira Integration [ 62096 ] | |
Key | Original: API-375 | New: JSWSERVER-21899 |
Project | Original: Atlassian Product Integrations [ 20010 ] | New: Jira Software Server and Data Center [ 12200 ] |
Description |
Original:
h2. Problem Definition
Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira. ScriptRunner add-on related BUG: (flag) API-307-_Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field_ We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen: (flag) We also have workarounds applied in Jira that don't take effect in MSTEAMS: (flag) h2. Suggested Solution We would like to use the "MS Teams for Jira" add-on just to get *Jira notifications* and to *view Dashboards* configured in the tabs. For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues). |
New:
h2. Problem Definition
Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira. ScriptRunner add-on related BUG: (flag) API-307-_Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field_ We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen: (flag) We have workarounds applied in Jira that don't take effect in MSTEAMS: (flag) h2. Suggested Solution We would like to use the "MS Teams for Jira" add-on just to get *Jira notifications* and to *view Dashboards* configured in the tabs. For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues). |
Summary | Original: Disable Issue Create and Update through MS Teams app | New: As an admin, I want field level permissions to disable issue creation and updates in Jira Tickets through MS Teams app |