Uploaded image for project: 'Jira Software Data Center'
  1. Jira Software Data Center
  2. JSWSERVER-21899

As an admin, I want field level permissions to disable issue creation and updates in Jira Tickets through MS Teams app

    • 1
    • 5
    • We collect Jira feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira. ScriptRunner add-on related BUG:
      API-307-Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field

      We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen:
      API-300 - During the issue creation (on MS Teams app already integrated with JIRA using the MS Teams for JIRA Plugin) the Custom Fields (type Single Choice) display disabled options

      We have workarounds applied in Jira that don't take effect in MSTEAMS:
      API-301-Log Work still available on MS even if we disable on Jira

      Suggested Solution

      We would like to use the "MS Teams for Jira" add-on just to get Jira notifications and to view Dashboards configured in the tabs.

      For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues).

       

            [JSWSERVER-21899] As an admin, I want field level permissions to disable issue creation and updates in Jira Tickets through MS Teams app

            SET Analytics Bot made changes -
            Support reference count New: 5
            SET Analytics Bot made changes -
            UIS Original: 2 New: 1
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 1 New: 3
            SET Analytics Bot made changes -
            UIS New: 1
            Marek Parfianowicz made changes -
            Component/s Original: Jira Server for Teams [ 61899 ]
            Component/s New: Microsoft Teams for Jira Integration [ 62096 ]
            Key Original: API-375 New: JSWSERVER-21899
            Project Original: Atlassian Product Integrations [ 20010 ] New: Jira Software Server and Data Center [ 12200 ]
            Tiziana Marchionni made changes -
            Link New: This issue relates to API-380 [ API-380 ]
            Tiziana Marchionni made changes -
            Link New: This issue relates to API-379 [ API-379 ]
            Mauricio Cardoso (Inactive) made changes -
            Description Original: h2. Problem Definition

            Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira.

            ScriptRunner add-on related BUG:
             (flag) API-307-_Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field_

            We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen:
             (flag) API-300 - _During the issue creation (on MS Teams app already integrated with JIRA using the MS Teams for JIRA Plugin) the Custom Fields (type Single Choice) display disabled options_

            We also have workarounds applied in Jira that don't take effect in MSTEAMS:
             (flag) API-301-_Log Work still available on MS even if we disable on Jira_
            h2. Suggested Solution

            We would like to use the "MS Teams for Jira" add-on just to get *Jira notifications* and to *view Dashboards* configured in the tabs.

            For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues).

             
            New: h2. Problem Definition

            Many customers use third-party add-ons on their Jira environments which are not supported by the MSTeams for Jira. ScriptRunner add-on related BUG:
             (flag) API-307-_Unclear error message "An unhandled error occurred" when creating issue on MS teams and not filling a required field_

            We also have BUGs with disabled options of custom fields that can be selected in the issue creation screen:
             (flag) API-300 - _During the issue creation (on MS Teams app already integrated with JIRA using the MS Teams for JIRA Plugin) the Custom Fields (type Single Choice) display disabled options_

            We have workarounds applied in Jira that don't take effect in MSTEAMS:
             (flag) API-301-_Log Work still available on MS even if we disable on Jira_
            h2. Suggested Solution

            We would like to use the "MS Teams for Jira" add-on just to get *Jira notifications* and to *view Dashboards* configured in the tabs.

            For this purpose, we need a feature that blocks users to manage the issues on the MSTEAMS side (update/create/comment/log hours on issues).

             
            Mauricio Cardoso (Inactive) made changes -
            Summary Original: Disable Issue Create and Update through MS Teams app New: As an admin, I want field level permissions to disable issue creation and updates in Jira Tickets through MS Teams app

              Unassigned Unassigned
              ae07cd3e606c Ashish Manandhar
              Votes:
              8 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated: