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  1. Jira Software Data Center
  2. JSWSERVER-21876

Log Work still available on MS even if we disable on JIRA

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    Description

      Issue Summary

      Users are still able to log hours through the MS Teams, even after we disabled this functionality on JIRA following this KB:
      https://confluence.atlassian.com/jirakb/how-to-disable-the-log-work-option-in-jira-715129243.html

      Steps to Reproduce

      1. Follow all the steps of this KB to disable the Log work hours: https://confluence.atlassian.com/jirakb/how-to-disable-the-log-work-option-in-jira-715129243.html
      2. In the MS Teams app, in the chatBot, write the ticket number and sent it.
      3. The bot will send you a preview of the ticket with the "Log Work" button.
      4. Click there, select Custom, and insert a big number.
      5. The hours will be logged in the ticket.

      Sample:

      Expected Results

      MS Teams won't let users log hours if the modules are disabled based on the KB:
      https://confluence.atlassian.com/jirakb/how-to-disable-the-log-work-option-in-jira-715129243.html

      Actual Results

      The users are able to log hours through the MS Teams

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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            Unassigned Unassigned
            e4a30e15fd9f Mauricio Cardoso (Inactive)
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            Dates

              Created:
              Updated: