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  1. Jira Software Data Center
  2. JSWSERVER-20866

Subtask does not display on boards when Team field included in filter

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Details

    • Bug
    • Resolution: Duplicate
    • Low
    • None
    • 8.12.0, 8.14.0, 8.13.3
    • None

    Description

      Problem

      After performing a full-reindex, the subtask is not visible on Jira Software boards when the board's filter includes an Advance Roadmaps Team field.

      Environment

      Tested on :
      Jira version 8.13.3 , 8.14.0
      Advance Roadmaps version : 3.29.5

      Steps to Reproduce

      1. Create new project with Kanban board project ( KAN )
      2. Create new plan linked to the board
      3. Create an issue from Roadmap
      4. Add team to issue.
      5. Review and save all commit
      6. Share the team from Roadmap plan.
      7. Share team ( Team > Share )
      8. Edit the Kanban board filter to include the team field and save. For eg :
        project = KAN and Team = 3  ORDER BY Rank ASC
        
      9. Create a subtask for the issue earlier created on Roadmap > Review changes.
      10. Check the Kanban board : We can see both the parent issue and subtask issue. Issue navigator also returns correctly :

      11. Run a Full re-index( lock & rebuild )
      12. Searching for subtask using parent-1 JQL on issue navigator will return the subtask correctly :

        This tells us that it is only affecting the filter with the Teams field.
      13. Check the Kanban board :

      Expected Results

      Subtask should be visible on the board.

      Actual Results

      Subtask is missing. Subtask is also missing from the issue navigator

      Workaround

      Workaround 1

      Background/Project re-index will resolve this issue.

      Workaround 2

      1. Add this system property to disable filtering indexers by value ( Setting properties and options on startup )
        -Djira.cfv.driven.indexing.disabled=true
        

        You can learn more about this property from Optimizing custom fields

      2. Restart Jira
      3. Perform a full re-index.

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              Unassigned Unassigned
              astephen@atlassian.com Adrian Stephen
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              Dates

                Created:
                Updated:
                Resolved: