Details
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Bug
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Resolution: Duplicate
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Highest
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None
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7.6.5, 7.7.3, 7.8.3, 7.9.1
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7.06
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2
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Severity 2 - Major
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1
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Description
Summary
Internet Explorer (IE) 11 throws "Exception: Object doesn't support this action" for any Agile board:
http://<JIRA_URL>/secure/RapidBoard.jspa?rapidView=<board_id>
Steps to reproduce
In Internet Explorer 11 login into Jira Sofware (7.6.5):
- go to the top menu, open Board -> select any board name
Expected Results
A board view without any error or exception.
Actual Results
A selected board view doesn't appear, a user is getting error banner "An error occurred" with JavaScript stack trace information under "Details...". See the screenshot below:
IE debugger:
Problematic source code (JavaScript):
var matchIPv6 = new URL(uri).hostname.match(IPv6Regexp);
Workaround
Do not use Internet Explorer 11.
Affected
Jira Software:
- Platforms: Linux/Windows
- Versions
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- Affects 7.6.5, 7.7.3, 7.8.3 and 7.9.1
- issue confirmed on 7.9.1 version (latest)
- < 7.6.5 versions are not affected (verified: 7.6.4, 7.2.12)
Internet Explorer:
- Versions
- 11
Notes
It looks like a known IE issue with missing constructor in URL() class, in Jira Software used in:
- AJS.parseUri method,
- jira-greenhopper-plugin-7.6.0 plugin
Similar vendor issue for Edge:
https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/3775534/
A quick overview, the following JavaScript code:
new URL('http://example.com/');
in Internet Explorer 11: returns an error "Object doesn't support this action"
in Chrome: JS object is created (method supported)
Attachments
Issue Links
- duplicates
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JSWSERVER-16572 Opening a Kanban board and adding/editing comment throws 'TypeError: Object doesn't support this action' error in IE 11
- Closed
- is blocked by
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PSR-80 Loading...
- mentioned in
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- relates to
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HL-232 Loading...