Status: Closed (View Workflow)
Affects Version/s: 7.6.5, 7.7.3, 7.8.3, 7.9.1
Fix Version/s: None
Introduced in Version:7.06
Current Status:Atlassian Update – 7 May 2018 Hello everyone, The issue is prioritised by Jira team and we are working on delivering fix for all the affected version as soon as possible. Further updates would be posted in the linked issue JSWSERVER-16572 . The current issue is being resolved as duplicate. Regard, Ignat Alexeyenko Jira Bugmaster.
Symptom Severity:Severity 2 - Major
Support reference count:2
Bug Fix Policy:
Internet Explorer (IE) 11 throws "Exception: Object doesn't support this action" for any Agile board:
In Internet Explorer 11 login into Jira Sofware (7.6.5):
- go to the top menu, open Board -> select any board name
A board view without any error or exception.
Do not use Internet Explorer 11.
- Platforms: Linux/Windows
- Affects 7.6.5, 7.7.3, 7.8.3 and 7.9.1
- issue confirmed on 7.9.1 version (latest)
- < 7.6.5 versions are not affected (verified: 7.6.4, 7.2.12)
It looks like a known IE issue with missing constructor in URL() class, in Jira Software used in:
- AJS.parseUri method,
- jira-greenhopper-plugin-7.6.0 plugin
Similar vendor issue for Edge:
in Internet Explorer 11: returns an error "Object doesn't support this action"
in Chrome: JS object is created (method supported)