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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-998

Showing user portal categories based on permissions

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi

      I would really appreciate an option or setting where you can decide whether a user sees a specific user portal request type or not.

      For example:
      I would like to create a request type where a team leader can request the removal of a user's information because the employee has left the company.

      Now it wouldn't make sense if everyone can see this request type because this is clearly an administrative task.

      What I would wish for:
      I create a group called "Team Leaders" and add all team leaders. Now I go to the request type and say "Only show this request type to users in group: Team Leaders".

      Same functionality for the categories would be nice too!

      Regards

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              Unassigned Unassigned
              aa7bebe7cc95 Marius
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