Include Domain Level Restrictions for Service Desk Public Signup

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      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Definition

      Currently when users configure public signup for Service Desk there is no current feature that allows admins to restrict the public signup for specific email domains. While this feature exists for the JIRA public signup option there is no such option for Service Desk public signup. This lack of functionality results in security implications to companies who - for multiple reasons - need to restrict customer public signup for Service Desk only to a specific set of external customers/domains.

      Suggested Solution

      Allow restriction to particular domains and verification process for valid e-mails to avoid spam account creation.

            Assignee:
            Unassigned
            Reporter:
            Marlon Aguiar
            Votes:
            233 Vote for this issue
            Watchers:
            125 Start watching this issue

              Created:
              Updated: