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  1. Jira Service Management Data Center
  2. JSDSERVER-8447

Deprecated Insight multiple CF is not visible on transition screen when done from Software Boards

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      Issue Summary

      From Insight Asset Management v8.7.11, Insight Objects (multiple) (deprecated) custom field when added to transition screen breaks when issue is transitioned from Agile Boards.

      Steps to Reproduce

      1. Create an Insight custom field of Insight Objects (multiple) (deprecated) type
      2. Add this CF in a workflow transition screen
      3. Create a Kanban board for the project
      4. Try to transition an issue from one status to another using the transition screen

      Expected Results

      Insight Objects (multiple) (deprecated) CF works fine

      Actual Results

      Insight Objects (multiple) (deprecated) CF is not visible/editable:

      Workaround

      Transitioning the issue from the issue view page works

        1. 2021-07-07_16-50-53.png
          329 kB
          Suddha
        2. 2021-07-07_16-51-24.png
          336 kB
          Suddha

              828a13f9a5a4 François Dénommée (Inactive)
              smitra2@atlassian.com Suddha
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                Created:
                Updated:
                Resolved: