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  1. Jira Service Management Data Center
  2. JSDSERVER-830

Issues created through JIRA do not appear under 'My Requests' in Service Desk

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      Steps to Reproduce:

      1. Create a Service Desk;
      2. Through JIRA, create an issue;
      3. Navigate to the 'My Request' page in JSD: 
        http://<jira-address>/servicedesk/customer/user/requests?status=all&page=1

      Expected Behavior

      The issue created through JIRA would be displayed

      Actual Behavior

      The issue is only visible through JIRA. Seeing it through JIRA shows:

        1. Created_through_JIRA.png
          Created_through_JIRA.png
          128 kB
        2. Created_through_JSD.png
          Created_through_JSD.png
          134 kB
        3. customer-portal_none.png
          customer-portal_none.png
          9 kB

              Unassigned Unassigned
              mfernandes@atlassian.com Matheus Fernandes
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              13 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated:
                Resolved: