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  1. Jira Service Management Data Center
  2. JSDSERVER-825

External users should be able to view and comment other issues.

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

            [JSDSERVER-825] External users should be able to view and comment other issues.

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010706 ] New: JAC Suggestion Workflow 3 [ 3646055 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664307 ] New: JAC Suggestion Workflow [ 3010706 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324429 ] New: Confluence Workflow - Public Facing v4 [ 2664307 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053480 ] New: JSD Suggestion Workflow - TEMP [ 2324429 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048596 ] New: JSD Suggestion Workflow [ 2053480 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279478 ] New: JSD Suggestion Workflow - TEMP [ 2048596 ]
            jonah (Inactive) made changes -
            Description Original: In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it. New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-825].
              {panel}

            In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-825 [ JSDCLOUD-825 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 729447 ] New: JSD Suggestion Workflow [ 1279478 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            lingbo (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              ediel Elisa [Atlassian]
              Votes:
              2 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: