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  1. Jira Service Management Data Center
  2. JSDSERVER-825

External users should be able to view and comment other issues.


    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

            Unassigned Unassigned
            ediel Elisa [Atlassian]
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