• Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

          Form Name

            [JSDSERVER-825] External users should be able to view and comment other issues.

            Closing this as it seems to be identical to the linked issue. Let me know if it is not.

            lingbo (Inactive) added a comment - Closing this as it seems to be identical to the linked issue. Let me know if it is not.

              Unassigned Unassigned
              ediel Elisa [Atlassian]
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                Created:
                Updated:
                Resolved: