External users should be able to view and comment other issues.

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      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

            Assignee:
            Unassigned
            Reporter:
            Elisa [Atlassian] (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: