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  1. Jira Service Management Cloud
  2. JSDCLOUD-825

External users should be able to view and comment other issues.

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

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          is related to

          Suggestion - JSDSERVER-825 External users should be able to view and comment other issues.

          • Closed
          relates to

          Suggestion - JSDCLOUD-269 Allow customers to add other customers as request participants in the Customer Portal

          • Closed

          Activity

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              Unassigned Unassigned
              ediel Elisa [Atlassian]
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              Dates

                Created:
                Updated:
                Resolved: