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  1. Jira Service Management Cloud
  2. JSDCLOUD-825

External users should be able to view and comment other issues.

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      In a situation where the same issue is happening to multiple customers, one should be able to see that issue and comment on it.

            Unassigned Unassigned
            ediel Elisa [Atlassian]
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              Created:
              Updated:
              Resolved: