• 6
    • 5
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Currently third party field is not being integrated to JIRA Service Desk request types in the customer portal. There are some third party custom fields from other third-party such as nFeed - display data in custom fields

      Therefore it would be best if we could integrate third-party field to JIRA Service Desk itself.

          Form Name

            [JSDSERVER-787] third-party fields to ServiceDesk request types in the customer portal

            Ola Melin added a comment -

            This will improve the user experience when using Insight Asset Management with Jira Service Desk. 

            I guess this ticket is related to JSDSERVER-100

            Ola Melin added a comment - This will improve the user experience when using Insight Asset Management with Jira Service Desk.  I guess this ticket is related to  JSDSERVER-100

            We've made our own custom field types for our specific needs. But, we can't display them correctly on customer portal There's not Public API/SPI for own custom field types in customer portal

            Miroslav Kravec added a comment - We've made our own custom field types for our specific needs. But, we can't display them correctly on customer portal There's not Public API/SPI for own custom field types in customer portal

            Hello,

            We've released nFeed 5.9 which makes it possible to use nFeed fields on the JSD portal.

            See more on the Marketplace and in our documentation

            Regards,

            Christophe
            Valiantys

            Christophe Promé added a comment - Hello, We've released nFeed 5.9 which makes it possible to use nFeed fields on the JSD portal. See more on the Marketplace  and in our documentation Regards, Christophe Valiantys

            we would appreciate the support of nfeed!!

            Lukas Valica added a comment - we would appreciate the support of nfeed!!

              Unassigned Unassigned
              dchua Daryl Chuah (Inactive)
              Votes:
              22 Vote for this issue
              Watchers:
              13 Start watching this issue

                Created:
                Updated: