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  1. Jira Service Management Data Center
  2. JSDSERVER-773

JSD triggers a notification for the reporter on Issue Assigned event

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    Description

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      JIRA Service Desk notification triggers for a reporter are

      • Issue comment event when the comment is not by reporter
      • Issue status change

      But, there seem to be a failure, when JIRA issue's assignee is changed by inline editing the Assignee.

      Notification email sends the same message that was sent last when triggered by the above event.

      This is against JIRA Version - 6.4-OD-04-006

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          is duplicated by

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-862 Unexpected notifications sent to customer/reporter

          • Low - Low priority issues
          • Closed
          is related to

          Suggestion - JSDSERVER-1222 Email notification for Issue Assigned

          • Gathering Interest
          relates to

          Bug - A problem which impairs or prevents the functions of the product. JSDCLOUD-773 JSD triggers a notification for the reporter on Issue Assigned event

          • Low - Low priority issues
          • Closed
          mentioned in

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          was cloned as

          DESK-3567 Loading...

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              Unassigned Unassigned
              pcherukuri Panna (Inactive)
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                Updated:
                Resolved:

                Backbone Issue Sync