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  1. Jira Service Management Data Center
  2. JSDSERVER-751

Transition in User Portal Service Desk

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Details

    • Suggestion
    • Resolution: Fixed
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The users can not transition states in User Portal Service Desk. This is a key feature because the user can't reopen issues.

      Regards.

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDSERVER-40 Buttons for workflow transitions on Customer Portal

          • Closed

          Suggestion - JSDSERVER-12592 Buttons for workflow transitions on Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-751 Transition in User Portal Service Desk

          • Closed
          mentioned in

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              Unassigned Unassigned
              2e356f583a81 Cesar Salvado
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              12 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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