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  1. Jira Service Management Data Center
  2. JSDSERVER-751

Transition in User Portal Service Desk

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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    • Customer Portal
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The users can not transition states in User Portal Service Desk. This is a key feature because the user can't reopen issues.

      Regards.

              Unassigned Unassigned
              2e356f583a81 Cesar Salvado
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                Created:
                Updated:
                Resolved: