Transition in User Portal Service Desk

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Fixed
    • None
    • Component/s: Customer Portal
    • None

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The users can not transition states in User Portal Service Desk. This is a key feature because the user can't reopen issues.

      Regards.

              Assignee:
              Unassigned
              Reporter:
              Cesar Salvado
              Votes:
              23 Vote for this issue
              Watchers:
              12 Start watching this issue

                Created:
                Updated:
                Resolved: