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  1. Jira Service Management Cloud
  2. JSDCLOUD-751

Transition in User Portal Service Desk

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      The users can not transition states in User Portal Service Desk. This is a key feature because the user can't reopen issues.

      Regards.

              Unassigned Unassigned
              2e356f583a81 Cesar Salvado
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